/ Common Questions

Straight answers before you commit

No runaround. Here's what most customers ask us about pricing, timing, and warranty — all answered before you even need to WhatsApp.

— Pricing

Do you quote the price before starting?

Yes — always. We assess the device first, then give you the exact cost. Work only begins after you approve. No surprise bills.

Are there any hidden or diagnostic fees?

Diagnostic checks are free. If you decide not to proceed after the quote, you walk away without paying anything.

— Turnaround Time

How fast can you fix my phone or laptop?

Most screen replacements and battery swaps are done the same day. More complex jobs — motherboard or water damage — typically take 24 to 48 hours.

Do I need to drop off the device in person?

Drop-off works best for hardware repairs. For software setups and installations, we can sometimes assist remotely — WhatsApp us to check.

— Warranty & Trust

Is there a warranty on repairs?

Yes. All our repairs come with a service warranty. Duration varies by job type — WhatsApp us for the exact coverage on your specific repair.

Will my data be safe during the repair?

We handle your device carefully and advise you to back up before drop-off where possible. We never access personal files without your instruction.

Still got a question? We reply in minutes.

Send us a WhatsApp with your device issue or service question. Real answer, real person — no scripts, no waiting queue.